“..to distinguish a signature-generating script from a plain signature file, append a ‘|’ to the name of the signature-file setting.

“First time panic attacks are usually one of the worst experiences of a person’s life.

“Video is harder for a computer to deal with. But people are more likely to create video about themselves than to create text.

“..‘value’ in social apps is related to your distance to the app.

“..most social software is built around providing personalized, socially-focused conversation. It’s person-centered and as a result is difficult for anybody but that person to really appreciate..

“Working at a startup you get told no — a lot.

Unless you’ve spent time in sales, you are probably not familiar with being told no a lot. Go watch Death of a Salesman and then Glengarry Glen Ross. That’s roughly what it’s like. You’re going to get told no by potential employees, potential investors, potential customers, potential partners, reporters, analysts… Over and over and over. Better start working on your fake smile.

“Who cares if you get free soft drinks or not? What really matters is what the work is like [at your employer].

“20 to 25% of the queries we see today, we have never seen before

“Large systems suck. This rule is 100% transitive. If you build one, you suck.